fbpx
Edit Content

Emotional Intelligence – Dummies And Geniuses Need Emotional Intelligence

Emotional Intelligence

In fact, geniuses more than most need emotional intelligence.

The opening scenes of the 2010 movie, The Social Network, has a certain under-thirty socially inept billionaire insulting his date while stating some facts about her. In the 2009 movie, Sherlock Holmes, the titular detective does the same to his friend, Watson’s fiancé.

What do these two men have in common?

Start Your Business in 30 Days Even If You Don't Have An Idea
Start Your Business in 30 Days Even If You Don’t Have An Idea

See Also: Resources that will help you start, market and grow a sustainable business.

Both possess amazing intelligence but incredible ineptitude. Or better still, both possess high IQ levels but low EQ (emotional quotient) or EI (emotional intelligence).

What, then, is emotional intelligence?

A simple, quick Wikipedia search will throw up an apt definition – the ability of an individual to recognize their own and other people’s emotions, to discriminate between different feelings and label them appropriately and to use emotional information to guide thinking and behavior.

The term was brought to prominence by psychologist Daniel Goleman in his 1995 book, Emotional Intelligence, and is becoming more and more an important factor in relationships, professional or otherwise. The responsibility of managing several people’s emotions and, in fact, using those same emotions to achieve the company’s goals comes with being a leader and a boss. Therefore, high emotional intelligence is required.

Goleman’s EQ model has been redefined into four steps, or levels, as you please

Self-Awareness

As the name implies, this is the ability of one to recognize and understand one’s own emotions. Self-assessment is important here, as this involves recognizing and owning one’s strengths and weaknesses, understanding them, and not shying away from them. This also helps boost self-confidence by grounding the person in reality and keeping them self-secure in whatever situation they find themselves in.

Self-Management

The ability to manage one’s emotions and motivate oneself in other to achieve goals; individual or collective. This can also be called self-control, as it builds on the knowledge acquired by being self-aware. So, that individual controls emotions; not emotions controlling the individual. It also deals with how the individual keeps himself motivated in spite of feelings.

Social Awareness  

The recognition and understanding of other people’s emotions, the management of them, and utilization of your understanding of yourself to help manage the emotions of others. This is important especially if you’re in a leadership position. You must be able to empathize with your workers, understand their opinions of the company and give them orientation when and where necessary.

Relationship Management

The ability to manage other people’s emotions and use this understanding to build strong relationships. This deals with your ability to communicate clearly, persuade and lead others while being honest without manipulating people or making enemies of them.

Emotional Intelligence Is Needed To Succeed In Your Job

While the emphasis is on your abilities (what you can do) before a job is offered to you, the focus will change in time to how you do the job. In other words, your ability to work in harmony with your colleagues and co-workers is just as important – if not more important – than your CV and school qualifications.

In high pressure jobs, like banking hall cashiering and customer care, a high amount of emotional intelligence is required. Most times many customers are agitated at the same time, for all sorts of reasons, and cannot keep their emotions in check. They yell, scream and make scenes when simply explaining the problem will get them faster results. Still, it is the duty of the worker to manage the situation so that it does not become worse than it already is. Emotional intelligence is required to make a screaming, ranting customer leave with smiles and happiness.

Go from idea to starting your business in 30 days
Go from idea to starting your business in 30 days

Gone is the time when all one needed was competence at a job. Now, it’s equally important to show that one can handle himself among other people and work well with colleagues.

That’s emotional intelligence.

So what do you think? Is emotional intelligence necessary or overrated? Let us know in the comments!

*Daniel Goleman’s Emotional Intelligence Model can be found in his book; Emotional Intelligence and on Google.

Share:

Facebook
Twitter
LinkedIn

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Join Entrepreneurs Family

No spam, only business insights and tips. 

Entrepreneurs Sign Up

Business Registration

Most Popular

Join Entrepreneurs Family

No spam, only business insights and tips. 

Entrepreneurs Sign Up

Related Posts

How to close business deals

How To Close Deals And Increase Income For Entrepreneurs

How do you close deals? How do you close your first business deal and grow income year on year? This article explores how entrepreneurs can diversify, create new revenue streams, and close business deals using my own companies as examples. I’ll also share tips for closing deals. Selling More: Diversifying

Startup launch hacks

Startup Launch Hacks To Successfully Start Your Business

Launching a startup can be both exciting and daunting. Effective startup launch strategies are essential for navigating the competitive business space which is why we will be discussing startup launch hacks to help you launch your startup successfully. These strategies can be the difference between success and failure. See Also:

Important Business Skills

Top 5 Important Business Skills for Every Entrepreneur

Nigeria is experiencing a surge in entrepreneurial activities. More people are venturing into business, creating a vibrant and competitive environment. This growth is exciting but also challenging. Entrepreneurs face many obstacles, from financial constraints to market competition. To succeed, entrepreneurs need important business skills. See Also: How to transition from

Scroll to Top

Join Entrepreneurs Family!

Get access to FREE business insights and funding opportunities daily.

Entrepreneurs Sign Up